Privacy
Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Secure and reliable shopping
Products of
premium quality
On-time deliveries
Made with love
in every detail
1. Information we collect
We may collect personal information that you voluntarily provide when you place an order, request a quote, contact us, or subscribe to our services. This information may include:
- Full name
- Email
- Phone number
- Delivery address
- Order details (product, customization, quantity)
- Payment information (securely processed by our payment providers)
We may also collect basic technical information, such as the type of device or browser, when you visit our website, in order to improve your browsing experience.
2. How we use your information
We use the information we collect to:
- Process and confirm your orders
- To communicate with you regarding the status of your purchase or quote
- To provide you with support and customer service
- Improve our products, services and website
- To send you promotions, news or special offers (only if you have given us your prior authorization)
- To comply with legal or contractual obligations
3. How we protect your information
At Creaciones by Caro, we implement reasonable technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes the use of secure, encrypted connections and restricting access to information only to authorized personnel who need it to perform the functions described in this policy.
Although we strive to protect your information, no method of electronic transmission or storage is 100% secure, so we cannot guarantee absolute security.
4. Share your information
We do not sell or rent your personal information to third parties. We only share your information with:
- Trusted suppliers who help us operate the business (e.g., shipping services or payment processors), who are required to keep your data confidential.
- Competent authorities, when required by law or to protect our legal rights.
5. Your rights
You have the right to:
- Access the personal information we have about you
- Correct incorrect or outdated data
- Request the deletion of your personal information
- Withdraw your consent to receive promotional communications at any time
You can exercise these rights at any time by writing to us at creacionesbycaro@gmail.com or via WhatsApp at (809) 123-4567.
6. Cookies and similar technologies
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can configure your browser to reject cookies, although this may affect some site features.
7. Links to other sites
Our website may contain links to third-party sites (such as social media). We are not responsible for the privacy practices or content of those sites, so we recommend that you review their privacy policies independently.
8. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with the corresponding update date. We encourage you to review it periodically.
9. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
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WhatsApp: 1-849-863-3847
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Email: hola@creacionesbycaro.com
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Address: Piedra Blanca, Bonao, Dominican Republic
